Privacy Policy
Last updated: 2023-09-02
General Information Design Hurricane, a trademark of Hurricane Works, JSC (hereafter referred to as “Design Hurricane” or “we”), places paramount importance on safeguarding your privacy. This document elucidates the methodologies we employ to gather, utilize, and disclose your personal information.
This Privacy Policy (hereafter termed as “Policy”) delineates the stipulations governing the processing of personal data for individuals utilizing our website, https://designhurricane.com (hereinafter referred to as the “Platform” or “Service”). By accessing or interacting with our Service, you acknowledge and consent to the practices described in this Policy and our Terms & Conditions. This Policy is applicable every time you access our content and/or services, regardless of the device (e.g., computer, mobile phone, tablet, TV).
Our commitment is to uphold transparency and integrity in personal data processing. It's imperative for users to peruse this Policy meticulously to comprehend the nuances of how and why we process personal data.
The entity responsible for data management is Hurricane Works, JSC, with the legal entity code 306436349, functioning within Lithuania. For any inquiries or concerns, reach out to us at [email protected].
We affirm our adherence to the stipulations of Regulation (EU) 2016/679 of the European Parliament and of the Council dated 27 April 2016, concerning the protection of individuals in relation to personal data processing, and the free movement of such data. We also comply with the Lithuanian Republic's Personal Data Legal Protection Law, the Lithuanian Republic's Electronic Communications Law, and other relevant legal mandates, including directives from supervisory authorities.
In our data processing endeavors, we employ requisite organizational and technical safeguards to shield personal data from inadvertent or illicit exposure, modification, obliteration, or any unauthorized processing.
All terminologies in this Policy are to be interpreted as defined in Regulation (EU) 2016/679.
Definitions and Key Terms
Cookie: A minuscule data fragment produced by a website and stored by your web browser. Its primary function is to recognize your browser, offer analytics, and recall specifics about you, such as language preferences or login credentials.
Design Hurricane: Whenever this policy mentions “we,” “us,” or “our,” it pertains to Hurricane Works, JSC, a private limited liability company established under Lithuanian law, with the legal entity code 306436349. Our registered office is located at A. Žukausko g. 17, LT- 08234 Vilnius, Lithuania. The company's details are maintained and amassed by the Lithuanian Republic's Register of Legal Entities.
Country: Refers to Lithuania, the base of operations for Design Hurricane and the proprietors of Hurricane Works, JSC.
Website: You can explore Design Hurricane's offerings at https://designhurricane.com.
Users: Refers to any individual or corporate entity that registers with Design Hurricane to avail of their services.
Device: Any device with internet connectivity, such as a smartphone, tablet, computer, or any other gadget that facilitates visits to Design Hurricane and the utilization of its services.
IP Address: Every internet-connected device is allocated a unique number, termed as an Internet Protocol (IP)
address. These numbers are typically assigned based on geographical regions. An IP address can often pinpoint the location of a device's internet connection.
Personnel: Refers to individuals either employed by Design Hurricane or under a contractual agreement to render services on behalf of either party.
Personal Data: Any data that, either directly or in conjunction with other information, facilitates the identification of an individual.
Design Hurricane Overview and Offerings
Design Hurricane, operated by Hurricane Works, JSC, is a creative powerhouse dedicated to transforming your ideas into compelling digital designs. With a focus on providing unlimited design subscriptions tailored to startups, Design Hurricane offers a unique approach to digital design solutions.
Service: Design Hurricane provides a plethora of design services, including but not limited to:
· SaaS
· Wireframes
· Billboards
· Mobile apps
· User journeys
· Email graphics
· Websites
· Slide decks
· Resumes
· Landing pages
· Pitch decks
· Business cards
· Brand guidelines
· Infographics
· Packaging design
· Brand strategy
· Brochures
· Lottie animations
· Design systems
· Social media creatives
· Simple motion graphics
Web Development: Apart from design, Design Hurricane also offers web development services with Webflow, ensuring your designs are transformed into functional websites.
Subscription Models:
· Monthly Design Subscription: A non-contractual design service subscription billed monthly.
· Quarterly Design Subscription: A non-contractual design service subscription billed every three months.
· Customized Package: A tailored design service subscription accompanied by a personalized commercial agreement.
Third-Party Associations
Design Hurricane collaborates with various external partners, including advertisers, promotional collaborators, and others who either enhance our content or offer products and services that might intrigue our clientele.
Source of Personal Data
Design Hurricane processes personal data that users willingly share when subscribing to services, making inquiries, and more. Additionally, data is sourced from other controllers overseeing services or systems where users register for Design Hurricane's offerings and from payment institutions handling user payments.
Data We Accumulate
When you engage with our platform, such as by registering or placing an order, we might gather details like:
· Full Name
· Email Address
· Contact Number (if provided)
· Professional Designation (if relevant)
· Billing Details (if relevant)
· Individual or Corporate Entity Information (if relevant)
· Postal Address (if relevant)
· IP Address (if relevant)
· To enhance user experience, we might also gather data from mobile devices, though this is entirely optional.
Purposes and Legal Basis for Personal Data Processing
Design Hurricane processes personal data for several specific purposes:
Issuing Financial Documents and Accounting Records: To generate financial documents such as invoices and maintain accurate accounting records, Design Hurricane processes data from individuals who purchase services. This data may include names, surnames, addresses, phone numbers, email addresses, service details, and payment information. This processing aligns with the legislative requirements, as specified in Article 6(1)(c) of Regulation (EU) 2016/679, the Law on Accounting Protection of the Republic of Lithuania, and other relevant legal acts.
Handling Requests, Complaints, or Claims: To effectively respond to user requests, process complaints, or address claims, Design Hurricane processes data provided by individuals who submit such inquiries. This data may encompass names, surnames, addresses, phone numbers, email addresses, content of the complaint/request, and relevant details on complaint/request processing. Processing is carried out based on user consent and the Company's legitimate interests to thoroughly investigate and document submitted issues. This is in accordance with Article 6(1)(a) and (f) of Regulation (EU) 2016/679.
User Account Registration: For the convenience of ordering and utilizing services, users have the option to register and create an account on Design Hurricane's website. To facilitate this, Design Hurricane processes personal data of registered users, including names, surnames, email addresses, passwords, IP addresses, login date/time, information about ordered services, and other necessary data. Registration is voluntary, and some services are accessible without registration. The processing of this personal data is based on user consent, as per Article 6(1)(a) of Regulation (EU) 2016/679.
Newsletter Subscription: Design Hurricane processes the data of individuals who subscribe to the newsletter, typically consisting of email addresses. This information is used for sending newsletters and managing subscriptions. The processing is conducted with the consent of the subscribers, aligning with Article 6(1)(a) of Regulation (EU) 2016/679.
Other Legitimate Activities: The company may also process personal data for other purposes essential to its legitimate operations, compliance with legal obligations, defense against claims and lawsuits, and safeguarding its legitimate interests. Such processing adheres to the conditions stipulated in Article 6(1) of Regulation (EU) 2016/679.
Utilization of Collected Information
The information collected from users serves various purposes:
· Personalizing user experiences to better meet individual needs.
· Enhancing service quality by continually incorporating user feedback.
· Improving customer service efficiency in responding to requests and support needs.
· Facilitating transactions.
· Administering contests, promotions, surveys, or other site features.
· Sending periodic emails.
· Third-Party Data Sharing
Design Hurricane may share both personal and non-personal information with third parties for the following purposes:
Advertisement and Promotion
Information may be shared with advertisers, contest sponsors, promotional partners, and content providers. This data may also be shared with current and future affiliated companies, business partners, or in cases of mergers or business reorganizations.
Service Providers
Trusted third-party service providers engaged for functions such as server hosting, database management, email handling, marketing, payment processing, customer service, and order fulfillment may receive personal information to perform these services for Design Hurricane and its users.
Analytics
Design Hurricane may share portions of log file data, including IP addresses, with third-party partners for analytical purposes. These partners may include web analytics providers, application developers, and ad networks. Shared IP addresses may be used for general location estimation and technographic analysis, including connection speed and device type.
Legal Requirements and Safety
Personal and non-personal information may be disclosed to government or law enforcement agencies or private parties if deemed necessary to respond to claims, legal processes (such as subpoenas), protect the rights and interests of Design Hurricane, the safety of the public or individuals, or to prevent fraud or violations of our Terms & Conditions.
Use of Your Email Address
By providing your email address, you agree to receive emails from Design Hurricane. You can opt-out or unsubscribe from these email lists at any time by clicking on the provided opt-out link or using the unsubscribe option included in the respective emails. We only send emails to individuals who have authorized us to contact them, either directly or through a third party. We do not engage in sending unsolicited commercial emails (spam). We respect your email preferences. Additionally, by submitting your email address, you grant us permission to use your email address for customer audience targeting on platforms like Facebook. This allows us to display custom advertising to specific individuals who have opted-in to receive communications from us. Email addresses provided exclusively through the order processing page will be used solely for sending order-related information and updates. However, if you have provided the same email address to us through other means, it may be used for any of the purposes outlined in this Privacy Policy. Please note that unsubscribe instructions are provided at the bottom of each email for your convenience.
International Data Transfer
Design Hurricane is incorporated in Lithuania. Information collected via our website, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located worldwide. It may be accessed and hosted anywhere in the world, including countries that may not have comprehensive laws regulating the use and transfer of such data. By using any of the aforementioned services, you voluntarily consent to the trans-border transfer and hosting of such information to the fullest extent permitted by applicable law.
Updating or Correcting Your Information
The rights to request updates or corrections to the information we collect may vary depending on your relationship with us. For our personnel, updates or corrections can be made following the guidelines outlined in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information. You can contact us to:
· Update or correct your personally identifiable information.
· Modify your communication preferences regarding information received from us.
· Delete personally identifiable information held about you on our systems (subject to exceptions as outlined below) by canceling your account.
Such updates, corrections, changes, and deletions will not affect other information that we maintain or information provided to third parties as per this Privacy Policy before such changes. To protect your privacy and security, we may employ reasonable steps, such as verifying your identity through a unique password, before granting you access to your profile or making corrections. You are responsible for keeping your password and account information confidential. Additionally, system backups may contain non-erasable copies of your information that may be challenging or impossible for us to locate. Upon receiving your request, we will promptly update, correct, change, or delete all personal information stored in databases we actively use and other readily searchable media, as appropriate and to the extent reasonably and technically practicable. If you are an end-user and wish to update, delete, or receive any information we have about you, you can contact the organization of which you are a customer.
Personnel Information
If you are a Design Hurricane worker or applicant, we collect information you voluntarily provide. This information is used for Human Resources purposes, including benefit administration for workers and applicant screening. You can contact us to:
· Update or correct your information.
· Adjust your communication preferences regarding information you receive from us.
· Receive a record of the information we hold about you.
Such updates, corrections, changes, and deletions will not affect other information maintained or shared with third parties as per this Privacy Policy before making these changes.
Sale of Business
We retain the right to transfer information to a third party in the event of a sale, merger, or another transfer involving all or substantially all of our assets or the assets of any of our Corporate Affiliates (as defined herein). This also applies to the portion of our business or any of our Corporate Affiliates directly related to the Service. Furthermore, this provision covers situations where we discontinue our business or initiate bankruptcy, reorganization, or a similar proceeding. However, such a transfer will only occur if the third party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information, including personal information, about you to our Corporate Affiliates. For the purpose of this Privacy Policy, "Corporate Affiliate" refers to any individual or entity that directly or indirectly controls, is controlled by, or is under common control with us, whether through ownership or otherwise. Any information concerning you that we share with our Corporate Affiliates will be handled by those Corporate Affiliates in accordance with the provisions of this Privacy Policy.
Data Retention
Design Hurricane retains personal data only for as long as necessary for the specified purposes of personal data processing or as required by law. This retention period applies to any parties with whom we share your information and who perform services on our behalf. Once we no longer require your information and there are no legal or regulatory obligations to retain it, we will either remove it from our systems or de-identify it so that it cannot be linked to you. Personal data is stored according to the following timeframes:
· For the purpose of ordering and providing services: 1 month after the end of the requested service.
· For accounting purposes: 10 years after the calendar year in which payment for the services was made.· For handling requests, complaints, and claims: 1 year after the final decision.
· For facilitating the ordering and use of services provided by Design Hurricane (account creation on the website): 3 years after the last account access.
· For sending and administering newsletters and newsletter subscriptions: 3 years.
· For defending against claims and lawsuits and protecting legitimate interests: Within the limitation periods set by legislation.
Upon expiration of these retention periods, personal data will be irretrievably destroyed or, if required by law, transferred to state archives.
Security Measures
We have implemented various security measures to ensure the safety of your personal information when you place an order or submit your information. We use secure servers and employ Secure Socket Layer (SSL) technology to transmit and encrypt sensitive/credit information. Access to this information is restricted to authorized individuals who are obligated to maintain confidentiality. After a transaction, your private information, such as credit card details and social security numbers, is not retained on file. While we take every precaution to protect your information, we cannot guarantee the absolute security of information transmitted to us or stored on the Service, nor can we prevent unauthorized access, disclosure, alteration, or destruction.
Governing Law
This Agreement and your use of our service are governed by the laws of Lithuania, excluding its conflict of law rules. Your use of our service may also be subject to other local, state, national, or international laws.
Your Consent
By utilizing our service, registering an account, or making a purchase, you provide your consent to abide by this Privacy Policy.
Links to Other Websites
This Privacy Policy applies exclusively to the Services provided by Design Hurricane. The Services may include links to other websites that are not operated or controlled by Design Hurricane. We do not take responsibility for the content, accuracy, or opinions expressed on these external websites. Such websites are not monitored, investigated, or checked for accuracy or completeness by us. Please be aware that when you follow a link from the Services to another website, our Privacy Policy no longer applies. Your interactions and activities on any other website, including those linked from our platform, are subject to the rules and policies of that specific website. These third-party websites may employ their own cookies or other methods to collect information about you.
What Rights You Have and How You Can Exercise Them
Regulation (EU) 2016/679 grants data subjects several rights. As a data subject, you have the following rights:
· To be informed about the processing of your personal data.
· To access your personal data and obtain a copy of it.
· To request the correction of inaccurate or incomplete personal data.
· To request the restriction of the processing of personal data.
· To request the deletion of personal data.
· If the processing of personal data is based on consent, to withdraw the consent given for processing personal data.
· If the processing of personal data is based on the legitimate interests of Design Hurricane, to object to the processing of personal data.
· If the processing of personal data is based on consent and the execution and performance of a contract, the right to data portability.
· To lodge complaints about Design Hurricane's actions or omissions with the supervisory authority, the State Data Protection Inspectorate.
To exercise these rights concerning personal data processing described in this Privacy Policy, you must contact Design Hurricane using the contact details provided in the Privacy Policy. You can do so by submitting a written request using the recommended form approved by Design Hurricane or a free-form request, while also confirming your identity.
In the request form, please indicate which of the aforementioned rights you intend to exercise and to what extent.
You can verify your identity using the following methods:
· In-person submission of your request with proof of identity.
· Submission of your request by post, including a copy of your identity document certified by a notary public or through another legally-prescribed method.
· Electronic submission, with a qualified electronic signature or by electronic means ensuring the integrity and unalterability of the text, or any other means allowing data subject identification.
The identity verification requirement does not apply if you request information about personal data processing under Articles 13 and 14 of Regulation (EU) 2016/679.
If there is any doubt about your identity or if Design Hurricane cannot ascertain your identity based on the information provided in the request, additional information may be requested to confirm your identity unambiguously.
In any case, Design Hurricane will inform you of the actions taken in response to your request within one month of receiving it. If the request is complex or multiple requests are made, this timeframe may be extended by two months, if necessary, considering the complexity and number of requests. You will be notified of any such extension and the reasons behind it within one month of receiving your request.
Please be aware that data subject rights are exercised in accordance with the conditions and extent outlined in Regulation (EU) 2016/679. Therefore, if your request in a specific case does not comply with the aforementioned conditions, it may not be implemented.
If Design Hurricane decides not to implement the request, you will be informed promptly, but no later than one month after receiving the request. You have the option to appeal this decision to the State Data Protection Inspectorate and exercise other legal remedies. We encourage you to contact us before filing a complaint to explore the most appropriate resolution together.
Third-party websites, services, and products on our website
The Design Hurricane website may feature banners from the Company's partners and other third parties, along with links to their websites and services. It is important to note that Design Hurricane is not responsible for the content of these websites or their privacy practices. Therefore, when you click on a link from the Design Hurricane website to other websites, you should review their privacy policies separately.
Why We Use Cookies and Their Purpose
At Design Hurricane, we employ "Cookies" to help us identify the specific areas of our website that you've explored. A Cookie is a small data piece that your web browser stores on your computer or mobile device. These Cookies enable us to personalize the content you encounter on our website. While most web browsers allow you to disable Cookies, please be aware that deactivating them may limit your access to our website's features, potentially hindering proper functionality. It's important to note that we never store Personally Identifiable Information within Cookies.
When you navigate our website, our objective is to deliver content and features that suit your preferences. Achieving this goal involves the use of Cookies. These are text files stored on your device, such as a computer, mobile phone, or tablet, during your visit to our website. Cookies serve the purpose of recognizing you as a visitor and retaining information about your browsing experience, helping us tailor our content accordingly. Additionally, Cookies contribute to the smooth operation of our website, allowing us to monitor the frequency and duration of visits and gather statistical data about the number of visitors. By analyzing this data, we continually enhance our website, making it more user-friendly.
Upon your initial website visit, Cookies are transferred to your device and subsequently utilized to identify your device. This practice is standard in web browsing, streamlining navigation on previously visited websites and simplifying access to published information.
Our website utilizes three primary types of Cookies:
Technical Cookies: These are essential to deliver specific website services and enable seamless browsing and feature utilization.
Statistical Cookies: These Cookies leverage gathered data to enhance website functionality and user experience. The website uses Google Analytics – Google, Inc. (“Google”), a web analytics service provided by Google, for this purpose. Google Analytics employs Cookies for this purpose. Information generated by these Cookies, including standard web log data (such as your IP address) and anonymous data related to your browsing behavior, is transmitted to and stored on Google servers in the USA. The website makes the IP address of the website visitor anonymous before sending it to Google. To opt out of Google Analytics Cookies, you can download and install the Google Analytics Opt-out Browser Add-on through this link: Google Analytics Opt-out Browser Add-on. In addition, we use Cookies for Hotjar, a web analytics service that helps us analyze user behavior on our website. Hotjar Cookies provide insights into user interactions, such as mouse movements, clicks, and scrolling behavior. These insights are valuable for improving our website's usability and user experience.
To manage Cookies while using a web browser to access Design Hurricane content, you have the option to configure your browser to either accept all Cookies, reject all Cookies, or notify you when a Cookie is sent. Browser settings vary, so if you're unsure how to adjust your Cookie preferences, please consult your browser's help menu. Additionally, the device's operating system you're using may provide additional Cookie controls. Most browsers offer a straightforward process to opt out of Cookies if you prefer not to have your information collected. For detailed guidance on managing Cookies, visit All About Cookies - Manage Cookies.
However, it's essential to be aware that in certain instances, deleting Cookies may potentially reduce the speed of your web browsing, limit specific website feature functionality, or even restrict access to the website.
Additional Information About the Use of Cookies
Apart from the Cookies utilized by Design Hurricane, our website allows certain third parties to set and access Cookies on your computer. In such cases, the processing of personal data and Cookie usage are subject to the third party's privacy policy, and Design Hurricane holds no responsibility for the privacy practices related to these third-party Cookies.
Remarketing Services
Design Hurricane employs remarketing services as part of our digital marketing strategy. Remarketing, also known as retargeting, involves displaying ads across the internet to individuals who have previously visited our website. This approach enables our company to maintain a presence in the online spaces frequented by these individuals, presenting ads on the websites and platforms they commonly engage with.
Payment Details
We ensure the highest level of confidentiality for any credit card or payment processing information you provide to us. This sensitive data is stored in the most secure manner possible to safeguard your privacy.
Children's Privacy
We do not cater to individuals under the age of 18, and we do not knowingly collect personally identifiable information from anyone in this age group. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. In the event that we discover we have unintentionally collected Personal Data from anyone under 18 without parental consent, we take immediate steps to remove that information from our servers.
Changes To Our Privacy Policy
If we decide to make alterations to our privacy policy, we will promptly post these changes on this page and update the Privacy Policy modification date displayed at the top of this page.
Third-Party Services
We may display, incorporate, or offer access to third-party content, including data, information, applications, and other product services, or provide links to third-party websites or services, known as "Third-Party Services."You acknowledge and accept that we bear no responsibility for Third-Party Services, including their accuracy, completeness, timeliness, validity, adherence to copyright laws, legality, decency, quality, or any other aspect. We do not assume liability or responsibility to you or any other individuals or entities for Third-Party Services. Third-Party Services and links to them are provided solely for your convenience, and you access and utilize them at your own risk, subject to the terms and conditions set by the third parties.
Facebook Pixel
The Facebook pixel is an analytics tool designed to measure the effectiveness of your advertising efforts by tracking user actions on your website. It helps ensure that your ads reach the intended audience. Please be aware that the Facebook pixel may collect information from your device as you use our service, and this information is managed in accordance with Facebook's Privacy Policy.
Tracking Technologies
We utilize several tracking technologies to enhance the performance and functionality of our service:
Cookies: Cookies are used to improve your experience with our service and are non-essential for basic functionality. However, disabling these cookies may result in certain features becoming unavailable, or you may need to enter your login details each time you visit our service.
Local Storage: Also known as DOM storage, this technology provides methods for storing client-side data, offering persistent data storage similar to cookies but with greater capacity and no information stored in the HTTP request header.
Sessions: Sessions are employed to identify the specific areas of our website that you've visited. A session is a small data fragment stored on your computer or mobile device by your web browser.
Information about General Data Protection Regulation (GDPR)
For individuals residing in the European Economic Area (EEA), we collect and use data in compliance with the General Data Protection Regulation (GDPR). This section of our Privacy Policy explains how and why we collect this data and how we protect it from replication or misuse.
What is GDPR?
GDPR is a comprehensive EU privacy and data protection law that governs the protection of EU residents' data by companies. It enhances the control EU residents have over their personal data.
What is Personal Data?
Personal data pertains to any information related to an identifiable or identified individual. It encompasses a wide range of data that, either alone or in conjunction with other information, can identify a person. Personal data goes beyond a person's name or email address, extending to include financial details, political views, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity.
The Data Protection Principles under GDPR include requirements such as:
· Personal data must be processed fairly, legally, and transparently and used in ways individuals would reasonably expect.
· Personal data should only be collected for specific purposes, and the reason for its collection should be clearly stated at the time of collection.
· Personal data should be retained for no longer than necessary to fulfill its intended purpose.
GDPR grants individuals covered by the regulation the right to access their own personal data. They can also request a copy of their data, request updates, deletions, restrictions, or data transfers to another organization.
Why is GDPR Important?
GDPR introduces new requirements for companies on how they should protect individuals' personal data they collect and process. It also raises compliance stakes by enhancing enforcement and imposing more significant fines for breaches. Beyond regulatory compliance, it's a matter of ethical responsibility. At Design Hurricane, we strongly emphasize the significance of data privacy. We already have robust security and privacy practices in place that go beyond the GDPR's requirements.
Individual Data Subject’s Rights – Data Access, Portability, and Deletion
We are fully committed to assisting our customers in meeting GDPR's data subject rights requirements. We process and store all personal data through fully vetted, Data Protection Agreement (DPA)-compliant vendors. Unless your account is deleted, we retain all conversation and personal data for up to 6 years, aligning with our Terms & Conditions and Privacy Policy. However, we will not retain it for more than 60 days if your account is deleted.We understand that if you work with EU customers, you need to provide them with the means to access, update, retrieve, and delete personal data. Rest assured, we've got you covered. We've always been set up as self-service, giving you access to your data and your customers' data from the start. Our customer support team is available to answer any questions you may have about using our API.
California Residents
The California Consumer Privacy Act (CCPA) mandates that we disclose the categories of Personal Information we collect, how we use it, the sources from which we collect Personal Information, and the third parties with whom we share it, as previously explained. Additionally, we are required to communicate information about the rights California residents have under California law. These rights include:
· Right to Know and Access: You may submit a verifiable request to obtain information about the categories of Personal Information we collect, use, or share, the purposes for which we collect or use these categories, the sources from which we collect Personal Information, and the specific pieces of Personal Information we have collected about you.
· Right to Equal Service: We will not discriminate against you if you exercise your privacy rights.
· Right to Delete: You may submit a verifiable request to close your account, and we will delete the Personal Information about you that we have collected.
· Right to Opt-Out: You have the right to request that a business that sells your personal data, not sell your personal data. We have one month to respond to your request once received. If you would like to exercise any of these rights, please contact us. We do not sell the Personal Information of our users. For more information about these rights, please don't hesitate to reach out to us.
California Online Privacy Protection Act (CalOPPA): CalOPPA also requires us to disclose the categories of Personal Information we collect, how we use it, the sources from which we collect it, and the third parties with whom we share it, as previously detailed. CalOPPA users have similar rights, including the:
· Right to Know and Access
· Right to Equal Service
· Right to Delete
· Right to Opt-Out
As with CCPA, we have one month to respond to your request. Please contact us to exercise any of these rights. We do not sell the Personal Information of our users. For more information on these rights, please feel free to contact us.
Contact Us
If you have any questions concerning the information presented in this Privacy Policy or wish to exercise your rights as a data subject, please don't hesitate to contact Systems Integration Solutions, LLC through the following means:
Via E-mail: [email protected]
Via this Address: A. Žukausko g. 17, LT- 08234 Vilnius, Lithuania
Feel free to reach out to us through the method that is most convenient for you. Your privacy and data protection matter to us, and we're here to address any inquiries or requests you may have.
This Privacy Policy (hereafter termed as “Policy”) delineates the stipulations governing the processing of personal data for individuals utilizing our website, https://designhurricane.com (hereinafter referred to as the “Platform” or “Service”). By accessing or interacting with our Service, you acknowledge and consent to the practices described in this Policy and our Terms & Conditions. This Policy is applicable every time you access our content and/or services, regardless of the device (e.g., computer, mobile phone, tablet, TV).
Our commitment is to uphold transparency and integrity in personal data processing. It's imperative for users to peruse this Policy meticulously to comprehend the nuances of how and why we process personal data.
The entity responsible for data management is Hurricane Works, JSC, with the legal entity code 306436349, functioning within Lithuania. For any inquiries or concerns, reach out to us at [email protected].
We affirm our adherence to the stipulations of Regulation (EU) 2016/679 of the European Parliament and of the Council dated 27 April 2016, concerning the protection of individuals in relation to personal data processing, and the free movement of such data. We also comply with the Lithuanian Republic's Personal Data Legal Protection Law, the Lithuanian Republic's Electronic Communications Law, and other relevant legal mandates, including directives from supervisory authorities.
In our data processing endeavors, we employ requisite organizational and technical safeguards to shield personal data from inadvertent or illicit exposure, modification, obliteration, or any unauthorized processing.
All terminologies in this Policy are to be interpreted as defined in Regulation (EU) 2016/679.
Definitions and Key Terms
Cookie: A minuscule data fragment produced by a website and stored by your web browser. Its primary function is to recognize your browser, offer analytics, and recall specifics about you, such as language preferences or login credentials.
Design Hurricane: Whenever this policy mentions “we,” “us,” or “our,” it pertains to Hurricane Works, JSC, a private limited liability company established under Lithuanian law, with the legal entity code 306436349. Our registered office is located at A. Žukausko g. 17, LT- 08234 Vilnius, Lithuania. The company's details are maintained and amassed by the Lithuanian Republic's Register of Legal Entities.
Country: Refers to Lithuania, the base of operations for Design Hurricane and the proprietors of Hurricane Works, JSC.
Website: You can explore Design Hurricane's offerings at https://designhurricane.com.
Users: Refers to any individual or corporate entity that registers with Design Hurricane to avail of their services.
Device: Any device with internet connectivity, such as a smartphone, tablet, computer, or any other gadget that facilitates visits to Design Hurricane and the utilization of its services.
IP Address: Every internet-connected device is allocated a unique number, termed as an Internet Protocol (IP)
address. These numbers are typically assigned based on geographical regions. An IP address can often pinpoint the location of a device's internet connection.
Personnel: Refers to individuals either employed by Design Hurricane or under a contractual agreement to render services on behalf of either party.
Personal Data: Any data that, either directly or in conjunction with other information, facilitates the identification of an individual.
Design Hurricane Overview and Offerings
Design Hurricane, operated by Hurricane Works, JSC, is a creative powerhouse dedicated to transforming your ideas into compelling digital designs. With a focus on providing unlimited design subscriptions tailored to startups, Design Hurricane offers a unique approach to digital design solutions.
Service: Design Hurricane provides a plethora of design services, including but not limited to:
· SaaS
· Wireframes
· Billboards
· Mobile apps
· User journeys
· Email graphics
· Websites
· Slide decks
· Resumes
· Landing pages
· Pitch decks
· Business cards
· Brand guidelines
· Infographics
· Packaging design
· Brand strategy
· Brochures
· Lottie animations
· Design systems
· Social media creatives
· Simple motion graphics
Web Development: Apart from design, Design Hurricane also offers web development services with Webflow, ensuring your designs are transformed into functional websites.
Subscription Models:
· Monthly Design Subscription: A non-contractual design service subscription billed monthly.
· Quarterly Design Subscription: A non-contractual design service subscription billed every three months.
· Customized Package: A tailored design service subscription accompanied by a personalized commercial agreement.
Third-Party Associations
Design Hurricane collaborates with various external partners, including advertisers, promotional collaborators, and others who either enhance our content or offer products and services that might intrigue our clientele.
Source of Personal Data
Design Hurricane processes personal data that users willingly share when subscribing to services, making inquiries, and more. Additionally, data is sourced from other controllers overseeing services or systems where users register for Design Hurricane's offerings and from payment institutions handling user payments.
Data We Accumulate
When you engage with our platform, such as by registering or placing an order, we might gather details like:
· Full Name
· Email Address
· Contact Number (if provided)
· Professional Designation (if relevant)
· Billing Details (if relevant)
· Individual or Corporate Entity Information (if relevant)
· Postal Address (if relevant)
· IP Address (if relevant)
· To enhance user experience, we might also gather data from mobile devices, though this is entirely optional.
Purposes and Legal Basis for Personal Data Processing
Design Hurricane processes personal data for several specific purposes:
Issuing Financial Documents and Accounting Records: To generate financial documents such as invoices and maintain accurate accounting records, Design Hurricane processes data from individuals who purchase services. This data may include names, surnames, addresses, phone numbers, email addresses, service details, and payment information. This processing aligns with the legislative requirements, as specified in Article 6(1)(c) of Regulation (EU) 2016/679, the Law on Accounting Protection of the Republic of Lithuania, and other relevant legal acts.
Handling Requests, Complaints, or Claims: To effectively respond to user requests, process complaints, or address claims, Design Hurricane processes data provided by individuals who submit such inquiries. This data may encompass names, surnames, addresses, phone numbers, email addresses, content of the complaint/request, and relevant details on complaint/request processing. Processing is carried out based on user consent and the Company's legitimate interests to thoroughly investigate and document submitted issues. This is in accordance with Article 6(1)(a) and (f) of Regulation (EU) 2016/679.
User Account Registration: For the convenience of ordering and utilizing services, users have the option to register and create an account on Design Hurricane's website. To facilitate this, Design Hurricane processes personal data of registered users, including names, surnames, email addresses, passwords, IP addresses, login date/time, information about ordered services, and other necessary data. Registration is voluntary, and some services are accessible without registration. The processing of this personal data is based on user consent, as per Article 6(1)(a) of Regulation (EU) 2016/679.
Newsletter Subscription: Design Hurricane processes the data of individuals who subscribe to the newsletter, typically consisting of email addresses. This information is used for sending newsletters and managing subscriptions. The processing is conducted with the consent of the subscribers, aligning with Article 6(1)(a) of Regulation (EU) 2016/679.
Other Legitimate Activities: The company may also process personal data for other purposes essential to its legitimate operations, compliance with legal obligations, defense against claims and lawsuits, and safeguarding its legitimate interests. Such processing adheres to the conditions stipulated in Article 6(1) of Regulation (EU) 2016/679.
Utilization of Collected Information
The information collected from users serves various purposes:
· Personalizing user experiences to better meet individual needs.
· Enhancing service quality by continually incorporating user feedback.
· Improving customer service efficiency in responding to requests and support needs.
· Facilitating transactions.
· Administering contests, promotions, surveys, or other site features.
· Sending periodic emails.
· Third-Party Data Sharing
Design Hurricane may share both personal and non-personal information with third parties for the following purposes:
Advertisement and Promotion
Information may be shared with advertisers, contest sponsors, promotional partners, and content providers. This data may also be shared with current and future affiliated companies, business partners, or in cases of mergers or business reorganizations.
Service Providers
Trusted third-party service providers engaged for functions such as server hosting, database management, email handling, marketing, payment processing, customer service, and order fulfillment may receive personal information to perform these services for Design Hurricane and its users.
Analytics
Design Hurricane may share portions of log file data, including IP addresses, with third-party partners for analytical purposes. These partners may include web analytics providers, application developers, and ad networks. Shared IP addresses may be used for general location estimation and technographic analysis, including connection speed and device type.
Legal Requirements and Safety
Personal and non-personal information may be disclosed to government or law enforcement agencies or private parties if deemed necessary to respond to claims, legal processes (such as subpoenas), protect the rights and interests of Design Hurricane, the safety of the public or individuals, or to prevent fraud or violations of our Terms & Conditions.
Use of Your Email Address
By providing your email address, you agree to receive emails from Design Hurricane. You can opt-out or unsubscribe from these email lists at any time by clicking on the provided opt-out link or using the unsubscribe option included in the respective emails. We only send emails to individuals who have authorized us to contact them, either directly or through a third party. We do not engage in sending unsolicited commercial emails (spam). We respect your email preferences. Additionally, by submitting your email address, you grant us permission to use your email address for customer audience targeting on platforms like Facebook. This allows us to display custom advertising to specific individuals who have opted-in to receive communications from us. Email addresses provided exclusively through the order processing page will be used solely for sending order-related information and updates. However, if you have provided the same email address to us through other means, it may be used for any of the purposes outlined in this Privacy Policy. Please note that unsubscribe instructions are provided at the bottom of each email for your convenience.
International Data Transfer
Design Hurricane is incorporated in Lithuania. Information collected via our website, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located worldwide. It may be accessed and hosted anywhere in the world, including countries that may not have comprehensive laws regulating the use and transfer of such data. By using any of the aforementioned services, you voluntarily consent to the trans-border transfer and hosting of such information to the fullest extent permitted by applicable law.
Updating or Correcting Your Information
The rights to request updates or corrections to the information we collect may vary depending on your relationship with us. For our personnel, updates or corrections can be made following the guidelines outlined in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information. You can contact us to:
· Update or correct your personally identifiable information.
· Modify your communication preferences regarding information received from us.
· Delete personally identifiable information held about you on our systems (subject to exceptions as outlined below) by canceling your account.
Such updates, corrections, changes, and deletions will not affect other information that we maintain or information provided to third parties as per this Privacy Policy before such changes. To protect your privacy and security, we may employ reasonable steps, such as verifying your identity through a unique password, before granting you access to your profile or making corrections. You are responsible for keeping your password and account information confidential. Additionally, system backups may contain non-erasable copies of your information that may be challenging or impossible for us to locate. Upon receiving your request, we will promptly update, correct, change, or delete all personal information stored in databases we actively use and other readily searchable media, as appropriate and to the extent reasonably and technically practicable. If you are an end-user and wish to update, delete, or receive any information we have about you, you can contact the organization of which you are a customer.
Personnel Information
If you are a Design Hurricane worker or applicant, we collect information you voluntarily provide. This information is used for Human Resources purposes, including benefit administration for workers and applicant screening. You can contact us to:
· Update or correct your information.
· Adjust your communication preferences regarding information you receive from us.
· Receive a record of the information we hold about you.
Such updates, corrections, changes, and deletions will not affect other information maintained or shared with third parties as per this Privacy Policy before making these changes.
Sale of Business
We retain the right to transfer information to a third party in the event of a sale, merger, or another transfer involving all or substantially all of our assets or the assets of any of our Corporate Affiliates (as defined herein). This also applies to the portion of our business or any of our Corporate Affiliates directly related to the Service. Furthermore, this provision covers situations where we discontinue our business or initiate bankruptcy, reorganization, or a similar proceeding. However, such a transfer will only occur if the third party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information, including personal information, about you to our Corporate Affiliates. For the purpose of this Privacy Policy, "Corporate Affiliate" refers to any individual or entity that directly or indirectly controls, is controlled by, or is under common control with us, whether through ownership or otherwise. Any information concerning you that we share with our Corporate Affiliates will be handled by those Corporate Affiliates in accordance with the provisions of this Privacy Policy.
Data Retention
Design Hurricane retains personal data only for as long as necessary for the specified purposes of personal data processing or as required by law. This retention period applies to any parties with whom we share your information and who perform services on our behalf. Once we no longer require your information and there are no legal or regulatory obligations to retain it, we will either remove it from our systems or de-identify it so that it cannot be linked to you. Personal data is stored according to the following timeframes:
· For the purpose of ordering and providing services: 1 month after the end of the requested service.
· For accounting purposes: 10 years after the calendar year in which payment for the services was made.· For handling requests, complaints, and claims: 1 year after the final decision.
· For facilitating the ordering and use of services provided by Design Hurricane (account creation on the website): 3 years after the last account access.
· For sending and administering newsletters and newsletter subscriptions: 3 years.
· For defending against claims and lawsuits and protecting legitimate interests: Within the limitation periods set by legislation.
Upon expiration of these retention periods, personal data will be irretrievably destroyed or, if required by law, transferred to state archives.
Security Measures
We have implemented various security measures to ensure the safety of your personal information when you place an order or submit your information. We use secure servers and employ Secure Socket Layer (SSL) technology to transmit and encrypt sensitive/credit information. Access to this information is restricted to authorized individuals who are obligated to maintain confidentiality. After a transaction, your private information, such as credit card details and social security numbers, is not retained on file. While we take every precaution to protect your information, we cannot guarantee the absolute security of information transmitted to us or stored on the Service, nor can we prevent unauthorized access, disclosure, alteration, or destruction.
Governing Law
This Agreement and your use of our service are governed by the laws of Lithuania, excluding its conflict of law rules. Your use of our service may also be subject to other local, state, national, or international laws.
Your Consent
By utilizing our service, registering an account, or making a purchase, you provide your consent to abide by this Privacy Policy.
Links to Other Websites
This Privacy Policy applies exclusively to the Services provided by Design Hurricane. The Services may include links to other websites that are not operated or controlled by Design Hurricane. We do not take responsibility for the content, accuracy, or opinions expressed on these external websites. Such websites are not monitored, investigated, or checked for accuracy or completeness by us. Please be aware that when you follow a link from the Services to another website, our Privacy Policy no longer applies. Your interactions and activities on any other website, including those linked from our platform, are subject to the rules and policies of that specific website. These third-party websites may employ their own cookies or other methods to collect information about you.
What Rights You Have and How You Can Exercise Them
Regulation (EU) 2016/679 grants data subjects several rights. As a data subject, you have the following rights:
· To be informed about the processing of your personal data.
· To access your personal data and obtain a copy of it.
· To request the correction of inaccurate or incomplete personal data.
· To request the restriction of the processing of personal data.
· To request the deletion of personal data.
· If the processing of personal data is based on consent, to withdraw the consent given for processing personal data.
· If the processing of personal data is based on the legitimate interests of Design Hurricane, to object to the processing of personal data.
· If the processing of personal data is based on consent and the execution and performance of a contract, the right to data portability.
· To lodge complaints about Design Hurricane's actions or omissions with the supervisory authority, the State Data Protection Inspectorate.
To exercise these rights concerning personal data processing described in this Privacy Policy, you must contact Design Hurricane using the contact details provided in the Privacy Policy. You can do so by submitting a written request using the recommended form approved by Design Hurricane or a free-form request, while also confirming your identity.
In the request form, please indicate which of the aforementioned rights you intend to exercise and to what extent.
You can verify your identity using the following methods:
· In-person submission of your request with proof of identity.
· Submission of your request by post, including a copy of your identity document certified by a notary public or through another legally-prescribed method.
· Electronic submission, with a qualified electronic signature or by electronic means ensuring the integrity and unalterability of the text, or any other means allowing data subject identification.
The identity verification requirement does not apply if you request information about personal data processing under Articles 13 and 14 of Regulation (EU) 2016/679.
If there is any doubt about your identity or if Design Hurricane cannot ascertain your identity based on the information provided in the request, additional information may be requested to confirm your identity unambiguously.
In any case, Design Hurricane will inform you of the actions taken in response to your request within one month of receiving it. If the request is complex or multiple requests are made, this timeframe may be extended by two months, if necessary, considering the complexity and number of requests. You will be notified of any such extension and the reasons behind it within one month of receiving your request.
Please be aware that data subject rights are exercised in accordance with the conditions and extent outlined in Regulation (EU) 2016/679. Therefore, if your request in a specific case does not comply with the aforementioned conditions, it may not be implemented.
If Design Hurricane decides not to implement the request, you will be informed promptly, but no later than one month after receiving the request. You have the option to appeal this decision to the State Data Protection Inspectorate and exercise other legal remedies. We encourage you to contact us before filing a complaint to explore the most appropriate resolution together.
Third-party websites, services, and products on our website
The Design Hurricane website may feature banners from the Company's partners and other third parties, along with links to their websites and services. It is important to note that Design Hurricane is not responsible for the content of these websites or their privacy practices. Therefore, when you click on a link from the Design Hurricane website to other websites, you should review their privacy policies separately.
Why We Use Cookies and Their Purpose
At Design Hurricane, we employ "Cookies" to help us identify the specific areas of our website that you've explored. A Cookie is a small data piece that your web browser stores on your computer or mobile device. These Cookies enable us to personalize the content you encounter on our website. While most web browsers allow you to disable Cookies, please be aware that deactivating them may limit your access to our website's features, potentially hindering proper functionality. It's important to note that we never store Personally Identifiable Information within Cookies.
When you navigate our website, our objective is to deliver content and features that suit your preferences. Achieving this goal involves the use of Cookies. These are text files stored on your device, such as a computer, mobile phone, or tablet, during your visit to our website. Cookies serve the purpose of recognizing you as a visitor and retaining information about your browsing experience, helping us tailor our content accordingly. Additionally, Cookies contribute to the smooth operation of our website, allowing us to monitor the frequency and duration of visits and gather statistical data about the number of visitors. By analyzing this data, we continually enhance our website, making it more user-friendly.
Upon your initial website visit, Cookies are transferred to your device and subsequently utilized to identify your device. This practice is standard in web browsing, streamlining navigation on previously visited websites and simplifying access to published information.
Our website utilizes three primary types of Cookies:
Technical Cookies: These are essential to deliver specific website services and enable seamless browsing and feature utilization.
Statistical Cookies: These Cookies leverage gathered data to enhance website functionality and user experience. The website uses Google Analytics – Google, Inc. (“Google”), a web analytics service provided by Google, for this purpose. Google Analytics employs Cookies for this purpose. Information generated by these Cookies, including standard web log data (such as your IP address) and anonymous data related to your browsing behavior, is transmitted to and stored on Google servers in the USA. The website makes the IP address of the website visitor anonymous before sending it to Google. To opt out of Google Analytics Cookies, you can download and install the Google Analytics Opt-out Browser Add-on through this link: Google Analytics Opt-out Browser Add-on. In addition, we use Cookies for Hotjar, a web analytics service that helps us analyze user behavior on our website. Hotjar Cookies provide insights into user interactions, such as mouse movements, clicks, and scrolling behavior. These insights are valuable for improving our website's usability and user experience.
To manage Cookies while using a web browser to access Design Hurricane content, you have the option to configure your browser to either accept all Cookies, reject all Cookies, or notify you when a Cookie is sent. Browser settings vary, so if you're unsure how to adjust your Cookie preferences, please consult your browser's help menu. Additionally, the device's operating system you're using may provide additional Cookie controls. Most browsers offer a straightforward process to opt out of Cookies if you prefer not to have your information collected. For detailed guidance on managing Cookies, visit All About Cookies - Manage Cookies.
However, it's essential to be aware that in certain instances, deleting Cookies may potentially reduce the speed of your web browsing, limit specific website feature functionality, or even restrict access to the website.
Additional Information About the Use of Cookies
Apart from the Cookies utilized by Design Hurricane, our website allows certain third parties to set and access Cookies on your computer. In such cases, the processing of personal data and Cookie usage are subject to the third party's privacy policy, and Design Hurricane holds no responsibility for the privacy practices related to these third-party Cookies.
Remarketing Services
Design Hurricane employs remarketing services as part of our digital marketing strategy. Remarketing, also known as retargeting, involves displaying ads across the internet to individuals who have previously visited our website. This approach enables our company to maintain a presence in the online spaces frequented by these individuals, presenting ads on the websites and platforms they commonly engage with.
Payment Details
We ensure the highest level of confidentiality for any credit card or payment processing information you provide to us. This sensitive data is stored in the most secure manner possible to safeguard your privacy.
Children's Privacy
We do not cater to individuals under the age of 18, and we do not knowingly collect personally identifiable information from anyone in this age group. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. In the event that we discover we have unintentionally collected Personal Data from anyone under 18 without parental consent, we take immediate steps to remove that information from our servers.
Changes To Our Privacy Policy
If we decide to make alterations to our privacy policy, we will promptly post these changes on this page and update the Privacy Policy modification date displayed at the top of this page.
Third-Party Services
We may display, incorporate, or offer access to third-party content, including data, information, applications, and other product services, or provide links to third-party websites or services, known as "Third-Party Services."You acknowledge and accept that we bear no responsibility for Third-Party Services, including their accuracy, completeness, timeliness, validity, adherence to copyright laws, legality, decency, quality, or any other aspect. We do not assume liability or responsibility to you or any other individuals or entities for Third-Party Services. Third-Party Services and links to them are provided solely for your convenience, and you access and utilize them at your own risk, subject to the terms and conditions set by the third parties.
Facebook Pixel
The Facebook pixel is an analytics tool designed to measure the effectiveness of your advertising efforts by tracking user actions on your website. It helps ensure that your ads reach the intended audience. Please be aware that the Facebook pixel may collect information from your device as you use our service, and this information is managed in accordance with Facebook's Privacy Policy.
Tracking Technologies
We utilize several tracking technologies to enhance the performance and functionality of our service:
Cookies: Cookies are used to improve your experience with our service and are non-essential for basic functionality. However, disabling these cookies may result in certain features becoming unavailable, or you may need to enter your login details each time you visit our service.
Local Storage: Also known as DOM storage, this technology provides methods for storing client-side data, offering persistent data storage similar to cookies but with greater capacity and no information stored in the HTTP request header.
Sessions: Sessions are employed to identify the specific areas of our website that you've visited. A session is a small data fragment stored on your computer or mobile device by your web browser.
Information about General Data Protection Regulation (GDPR)
For individuals residing in the European Economic Area (EEA), we collect and use data in compliance with the General Data Protection Regulation (GDPR). This section of our Privacy Policy explains how and why we collect this data and how we protect it from replication or misuse.
What is GDPR?
GDPR is a comprehensive EU privacy and data protection law that governs the protection of EU residents' data by companies. It enhances the control EU residents have over their personal data.
What is Personal Data?
Personal data pertains to any information related to an identifiable or identified individual. It encompasses a wide range of data that, either alone or in conjunction with other information, can identify a person. Personal data goes beyond a person's name or email address, extending to include financial details, political views, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity.
The Data Protection Principles under GDPR include requirements such as:
· Personal data must be processed fairly, legally, and transparently and used in ways individuals would reasonably expect.
· Personal data should only be collected for specific purposes, and the reason for its collection should be clearly stated at the time of collection.
· Personal data should be retained for no longer than necessary to fulfill its intended purpose.
GDPR grants individuals covered by the regulation the right to access their own personal data. They can also request a copy of their data, request updates, deletions, restrictions, or data transfers to another organization.
Why is GDPR Important?
GDPR introduces new requirements for companies on how they should protect individuals' personal data they collect and process. It also raises compliance stakes by enhancing enforcement and imposing more significant fines for breaches. Beyond regulatory compliance, it's a matter of ethical responsibility. At Design Hurricane, we strongly emphasize the significance of data privacy. We already have robust security and privacy practices in place that go beyond the GDPR's requirements.
Individual Data Subject’s Rights – Data Access, Portability, and Deletion
We are fully committed to assisting our customers in meeting GDPR's data subject rights requirements. We process and store all personal data through fully vetted, Data Protection Agreement (DPA)-compliant vendors. Unless your account is deleted, we retain all conversation and personal data for up to 6 years, aligning with our Terms & Conditions and Privacy Policy. However, we will not retain it for more than 60 days if your account is deleted.We understand that if you work with EU customers, you need to provide them with the means to access, update, retrieve, and delete personal data. Rest assured, we've got you covered. We've always been set up as self-service, giving you access to your data and your customers' data from the start. Our customer support team is available to answer any questions you may have about using our API.
California Residents
The California Consumer Privacy Act (CCPA) mandates that we disclose the categories of Personal Information we collect, how we use it, the sources from which we collect Personal Information, and the third parties with whom we share it, as previously explained. Additionally, we are required to communicate information about the rights California residents have under California law. These rights include:
· Right to Know and Access: You may submit a verifiable request to obtain information about the categories of Personal Information we collect, use, or share, the purposes for which we collect or use these categories, the sources from which we collect Personal Information, and the specific pieces of Personal Information we have collected about you.
· Right to Equal Service: We will not discriminate against you if you exercise your privacy rights.
· Right to Delete: You may submit a verifiable request to close your account, and we will delete the Personal Information about you that we have collected.
· Right to Opt-Out: You have the right to request that a business that sells your personal data, not sell your personal data. We have one month to respond to your request once received. If you would like to exercise any of these rights, please contact us. We do not sell the Personal Information of our users. For more information about these rights, please don't hesitate to reach out to us.
California Online Privacy Protection Act (CalOPPA): CalOPPA also requires us to disclose the categories of Personal Information we collect, how we use it, the sources from which we collect it, and the third parties with whom we share it, as previously detailed. CalOPPA users have similar rights, including the:
· Right to Know and Access
· Right to Equal Service
· Right to Delete
· Right to Opt-Out
As with CCPA, we have one month to respond to your request. Please contact us to exercise any of these rights. We do not sell the Personal Information of our users. For more information on these rights, please feel free to contact us.
Contact Us
If you have any questions concerning the information presented in this Privacy Policy or wish to exercise your rights as a data subject, please don't hesitate to contact Systems Integration Solutions, LLC through the following means:
Via E-mail: [email protected]
Via this Address: A. Žukausko g. 17, LT- 08234 Vilnius, Lithuania
Feel free to reach out to us through the method that is most convenient for you. Your privacy and data protection matter to us, and we're here to address any inquiries or requests you may have.